During hot weathers, whipped butters may melt during transit. Please ensure that we try our very best to preserve the temperature of our butters before shipment. For an extra fee, insulated shipping is now available. Choose the option before checkout! Refer to FAQ page for more information.

FAQ

I received my butters melted! What now?
Your butters are still very much useable and the benefits are still the same. Should you recieve your butter melted, stick it back in the fridge or freezer to help it solidify and use as usual. We offer insulated shipping for an extra fee. Therefore, refunds and replacements are not applicable. 

How often can I use my products?
You can use your products as often as you'd like. Products are to only be used externally. 

Are my products safe to use?
Yes! Ba'Zhané's main purpose is to offer customers an all natural experience for their day to day skincare routine. We only use the best and most natural ingredients. 

Can we expect more products?
Of course! Ba'zhané is constantly working on new cosmetic ideas. We take our time making sure we offer the best. When we make the perfect product we launch it. We are a growing business and still expanding our inventory. Continue to look out for new releases.